Terms & Conditions
Basis of Contract
All orders are subject to acceptance by U B Safe. Any order accepted will be subject to these terms and conditions.
Appropriateness of Product
It is the buyer's responsibility to ensure that products are suitable for their purpose before placing an order. If the buyer is unsure about the appropriateness of goods, they must discuss their requirements with U B Safe before ordering. U B Safe makes every effort to ensure that products conform to current legislation or standards.
Please allow 2 to 3 working days for delivery of ex-stock items. Same day or overnight deliveries can be arranged and will be charged at cost. Please see our Delivery Terms for further details.
Carriage and Packing
A carriage and packing charge is applied for orders less than £150.00 (net) to UK delivery addresses. The current minimum carriage and packing charge is £5.00. Carriage and packing charges for shipments outside the UK will be charged at cost. Details are provided before shipment of goods.
VAT is included in the total price at the current rate where applicable.
Retention of Title
All goods remain the property of U B Safe until payment in full has been received.
Payment is by credit card or paypal via our website.
We use Paypal to collect/process transaction information their security policy is available on the following link. http://www.paypal.com
U B Safe does offer discounts on large quantities. Please contact our office for further information.
The buyer is liable to pay the full price for any customised goods from the moment the order has been placed.
Notification of Queries and Complaints
Goods must be inspected on receipt and any faults or damage reported to U B Safe verbally or in writing, within 5 working days of receipt of the goods. Queries regarding the invoice must be made to us on receipt of the invoice.
The return of goods must be agreed in advance with U B Safe and sent to our Wilmslow address. With the exception of goods being returned due to fault or damage, the cost of return carriage shall be met by the buyer, not by U B Safe. The return of goods must be made within 14 days (2 weeks) of receipt. Customised items are non-returnable, except because of fault.
Customers may request the return of any overpayment made to U B Safe within 12 months of receipt. U B Safe reserves the right to charge a fee to cover the costs of returning the overpayment. U B Safe will be entitled to keep any overpayment not claimed within 12 months.
Products are guaranteed against serious defect for a period of one year from delivery. U B Safe will either replace the product or credit the full price of the goods. However, U B Safe shall be under no liability in respect of any defects in products, which come about due to the acts, omissions, negligence or default by the buyer, or any other persons having access to the products.
U B Safe reserves the right to withdraw products, alter or amend prices and specifications advertised, or provide a suitable alternative of equal value and quality without prior notice. Where products are significantly different from those advertised, the buyer will be notified before dispatch of the goods.
In the event of a default in this agreement, English law shall govern these terms and conditions of sale.